It goes by many different names: redos, go-backs, punchlists, rework. Whenever a contractor needs to return to perform warranty items after the job is done and billed. In this video tutorial, we explore how to track and manager rework in the Workman’s Dashboard app for specialty contractors.… Read more
Tech Insights for Contractors
Helping old-economy businesses with new-economy tools.
Author Archive for Thomas Merry – Page 2
In this video tutorial, we explain how the “status” field drives the workflow from initial bid request through final payment in the Workman’s Dashboard app for specialty contractors. Please leave your questions or comments in the string below this post.… Read more
In this video tutorial, we show how to use the Work Order report for your field superintendent, foreman or crew leader.… Read more
In this video tutorial, we show when and how to use the “copy job” function.… Read more
High employee turnover is a constant headache for contractors, especially ones that are highly seasonal. Although wage rates and compensation plans are certainly vital to employee retention, surveys consistently show that not being heard and respected are top reasons why employees leave their jobs.
A few years ago at our contracting business, a key employee gave his notice right in … Read more
I created these videos below using the new “auto awesome” feature in Google+ Pictures. Each took less than 10 minutes to create. They’re not perfect, but they didn’t take thousands of dollars to pay a third party to produce, or require a lot of time. It’s a great way to get new content onto your website or social media profiles … Read more
In October 2006, I traveled from Seattle to Indianapolis to visit my mom’s cousin. He owns one of the largest home building firms in that market, Arbor Homes. My contracting business was still in its infancy and I was searching for some inspiration about “how to become a real company.”
I spent three days shadowing him and some of … Read more
I was at an industry trade group association convention in 2009 and went to a seminar taught by CEO coach Kraig Kramers. He introduced me to a concept called the Trailing 12 Month Report (T12M). They have transformed the way I think about my business.
Most charts, graphs and report simply bundle totals into weekly or monthly totals. But … Read more
I always find it amusing when someone calls our office and asks, “do you guys do free bids?” Are there actually any contractors that charge to perform bids?
The whole “free bid” thing is a curse on our industry that will probably never go away. Nevertheless, although this is what consumers expect and demand, we should always be analyzing who … Read more
Getting paid and managing cash flow can be an ongoing struggle for contractors. While chasing down certain customers to collect payment is a struggle that will never go away, one priority we established at our contracting business was that we must have our own clerical house in order.
More specifically, although we perform over 1,000 separate jobs each year, we … Read more
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