Video Tutorial — Using the Rework Functionality

It goes by many different names: redos, go-backs, punchlists, rework. Whenever a contractor needs to return to perform warranty items after the job is done and billed. In this video tutorial, we explore how to track and manager rework in the Workman’s Dashboard app for specialty contractors.… Read more

In this video tutorial, we explain how the “status” field drives the workflow from initial bid request through final payment in the Workman’s Dashboard app for specialty contractors. Please leave your questions or comments in the string below this post.… Read more

Video Tutorial — Work Order Report

In this video tutorial, we show how to use the Work Order report for your field superintendent, foreman or crew leader.… Read more

Video Tutorial — Copy Job Function

In this video tutorial, we show when and how to use the “copy job” function.… Read more

IT and the Exit Strategy

You’ve no doubt heard many pitches proclaiming how information technology can help you run your business. But can IT help you when you’re getting ready to retire or seek a new opportunity?  

As it turns out, information technology helps the specialty contractor sell his or her operation and realize a higher price. The biggest monthly expenses contractors see are for … Read more

High employee turnover is a constant headache for contractors, especially ones that are highly seasonal. Although wage rates and compensation plans are certainly vital to employee retention, surveys consistently show that not being heard and respected are top reasons why employees leave their jobs.

A few years ago at our contracting business, a key employee gave his notice right in … Read more

I created these videos below using the new “auto awesome” feature in Google+ Pictures. Each took less than 10 minutes to create. They’re not perfect, but they didn’t take thousands of dollars to pay a third party to produce, or require a lot of time. It’s a great way to get new content onto your website or social media profiles … Read more

Cloud Computing with Google

Are you wondering what the whole cloud this is about and trying to figure out how it can help your specialty contracting operation? Chances are you’re already in the cloud. There is a spectrum of definitions for the cloud but I prefer the broadest: When your data is stored or processed at a big data center instead of on your … Read more

An Unlikely Odyssey

In October 2006, I traveled from Seattle to Indianapolis to visit my mom’s cousin. He owns one of the largest home building firms in that market, Arbor Homes. My contracting business was still in its infancy and I was searching for some inspiration about “how to become a real company.”

I spent three days shadowing him and some of … Read more

I was at an industry trade group association convention in 2009 and went to a seminar taught by CEO coach Kraig Kramers. He introduced me to a concept called the Trailing 12 Month Report (T12M). They have transformed the way I think about my business.

Most charts, graphs and report simply bundle totals into weekly or monthly totals. But … Read more